1. Service Overview

• Lightwave VoIP / Internet provides services that enable users to make and receive calls over the internet.
• Services may include call forwarding, voicemail, virtual numbers, and other features as described on our website.

2. Eligibility

• You must be at least 18 years old to use our services.
• By registering, you confirm that all information provided is accurate and complete.

3. Account and Usage

• You are responsible for maintaining the confidentiality of your account credentials.
• You agree not to use the service for unlawful, abusive, or fraudulent purposes.
• Excessive usage or activities that disrupt network integrity may result in suspension or termination.

4. Billing and Payment

• Services are billed monthly at the rate specified during signup.
• Payments are due on the billing date and must be made via approved payment methods.
• Late payments may incur fees or service interruption.

5. Emergency Services

• Lightwave VoIP services may not support traditional 911 or emergency calling in all locations.
• Users must understand the limitations and ensure alternative access to emergency services.

6. Service Availability

• While we strive for 99.9% uptime, service may be interrupted due to maintenance, upgrades, or unforeseen issues.
• Lightwave VoIP is not liable for any loss resulting from service outages.

7. Privacy and Data Use

• We collect and use personal data in accordance with our [Privacy Policy].
• Call logs, recordings, and usage data may be stored for operational and legal purposes.

8. Termination

• You may cancel your service at any time with written notice.
• We reserve the right to suspend or terminate accounts for violations of these terms.

9. Limitation of Liability

• Lightwave VoIP is not liable for indirect, incidental, or consequential damages arising from use of the service.
• Maximum liability is limited to the amount paid in the last 30 days of service.

10. Changes to Terms

• We may update these Terms and Conditions periodically.
• Continued use of the service after changes implies acceptance of the revised terms.

11. Governing Law

• These terms are governed by the laws of Florida, United States of America.
• Any disputes shall be resolved in the courts of the Thirteenth Judicial Circuit.

Contact Us: For questions or concerns, please contact us at

Main Number: (833) 931-7311
Lightwave VoIP: support@lightwavevoip.com