1. Information We Collect

• We may collect the following types of information:

• • Personal Information: Name, email address, billing details, phone number, and other identifiers.
  • Usage Data: Call logs, duration, timestamps, IP addresses, and device information.
  • Payment Information: Credit card details and transaction history (processed securely via third-party providers).
  • Support Interactions: Communications with our customer service team.

2. How We Use Your Information

• We use your data to:

• • Provide and maintain Lightwave VoIP services
  • Process payments and manage billing
  • Improve service quality and performance
  • Communicate updates, offers, and support
  • Comply with legal obligations and prevent fraud

3. Sharing Your Information

• We do not sell your personal information. We may share data with:
• • Service Providers: For hosting, billing, and customer support
  • Legal Authorities: If required by law or to protect our rights
  • Business Transfers: In case of merger, acquisition, or asset sale

4. Data Security

• We implement industry-standard security measures to protect your data, including:

• • Encryption of sensitive information
  • Access controls and authentication
  • Regular security audits and monitoring

5. Your Rights

• Depending on your location, you may have rights to:

• • Access and review your personal data
  • Request corrections or deletions
  • Opt out of marketing communications
  • Withdraw consent for data processing
  • To exercise these rights, contact us at support@lightwavevoip.com

6. Cookies and Tracking

• Our website may use cookies and similar technologies to:

• • Enhance user experience
  • Analyze traffic and usage patterns
  • Deliver personalized content

You can manage cookie preferences through your browser settings.

7. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal data from minors.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on our website with the updated effective date.

9. Contact Us

• • If you have questions or concerns about this policy, reach out to:Email: support@lightwavevoip.com   Phone: (833) 931-7311

10. SMS Privacy Policy

• with any third parties. All text messaging originator opt-in data and consent will not be shared for marketing or promotional purposes.
  No mobile information will be shared with third parties or affiliates